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What's a BPO Career all about ?

A BPO career revolves around the core activity of delivering business process outsourcing services. This involves voice (telephone) and non-voice (email, chat) based customer interaction services, transaction processing, telemarketing, technical support or analyzing of customer specific data. It also involves back-end jobs such as claims processing and processing of Finance & Accounting transactions.

In a growing BPO organization, career opportunities exist across various facets of the business extending from the core contact center to support functions like HR, legal, marketing, quality, administration etc. Opportunities in the contact center include customer support, telemarketing, technical support and multilingual support (which require people having knowledge of foreign languages like French, Spanish etc.). Opportunities also exist for experienced people from various backgrounds and industries. Like hospitality, services and the retail industry.]

AMC seeks and employs outstanding individuals who have the expertise, drive and will to deliver value to our expanding clientele. AMC provides a challenging environment that requires solutions in demanding situations, however it is rooted in a meritocratic culture that nurtures competitiveness and growth to its Professionals, enabling them to realize their high ambitions.

Our HR policies are tailored towards creating a comfortable, warm and empathetic work environment for our professionals enabling lower attrition rates in comparison to industry levels.

We have consciously strived to create a " Fun @ Work " environment that provides a host of conveniences and facilities to our employees like free company transport, subsidized, regular get-togethers, team outings and a newsletter which keeps the professionals well informed about the latest developments.




Work At AMC

If you are looking for a fast growing, high profile company that will appreciate your talents and give you every opportunity to achieve your goals, join our team.

AMC is a leading BPO company in India with a hygienic and good infrasturcture. The organization is young, consisting of a team of Graduates and Post-Graduates, with a good blend of technical and non-technical skills, making up the company's vibrant workforce. The culture at AMC promotes customer focus, excellent work ethos, operational transparency and teamwork.

At AMC you'll be rewarded with not only a competitive compensation and benefits package, but with ample opportunity to rise as far and as fast as your talents and commitment will take you




BENEFITS AND INCENTIVES

Your career at AMC is a satisfying and rewarding journey that is accompanied by a compensation package that is at par with Industry standards. Your compensation extends beyond to cover a range of rewards, incentives and benefits that address the needs of employees. Our employees strive hard to outperform customer expectations – AMC recognizes your efforts through exciting rewards and incentives. We also go the extra mile to extend benefits that take care of your transportation, refreshment educational and financial needs.

   Performance Based Incentives

Agents and Team leaders are paid incentives, which measure up to a 100% of their targets achieved.

   Loyalty Bonus

A loyalty bonus is paid every quarter to employees who have been in a project for more than 3 months.

   Night Shift Allowance

Employees are paid a night shift allowance of Rs.100 per night worked.

   Reward & Recognition Plan

AMC recognizes and rewards employees for exceptional performance and imbibing & displaying organizational values.

Benefits

   Transportation

AMC provides free transportation by way of pickups and drops to all its agents.

   Provident Fund

Provident Fund is a statutory defined contribution program wherein 12% of the employee's basic salary is contributed by the employer and the employee.









 
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