AMC GROUP LIMITED LIABILITIES CO. CHICAGO   
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About AMC Pvt Ltd.

We started in 2006 as pioneers in marketing software solutions through the internet. We have now grown into a large company with dedicated individual business units for each of out outsourcing services, like Health Insurance, Life Insurance Services, Data Management Services, Financial Services and Software Services.

Our Call Center Business unit at Hyderabad, has a series of outsourced contact center services, ranging from inbound customer support, outbound telemarketing, to technical support.

We specialize rendered all these services in various industry verticals like insurance, credit card, mortgage and banking, surveys and questionnaires, telecommunications industry. We strive to make your outsourcing process hassle free and seamless. We have a Customer Engagement Team to service our customers 24 hours a day along with a dedicated project management team.

AMC is a Multi national company. We are livewires in understanding your business needs, meeting deadlines, carrying out research and much more.

AMC is a provider of quality offshore business process outsourcing services. We are specialized in Contact Centre services, Data transaction Processing, Information and Communication Technology solutions.

AMC is a team of people with exemplary commitment to deliver on time, every time. Domain knowledge expertise with on-the-floor experience enables us to proactively master challenges. With best of breed technology platforms we provide seamless bridging of boundaries through our Contact center. We create offshore centers of excellence for most processes.

AMC Will

    Improve workflow Process.

    Meet and exceed Service level agreements consistently.

    Help sustain progress in your core business activity while       saving costs.

    Value addition to Client businesses through Process and       Technology improvement.

    Meeting and beating the stringent performance metrics.




Our Vision

To be a global, industry-leading provider of high quality, cost effective services designed to enhance/improve relationship using intellectual capital of Indian brain.

We will keep building our skills and distinguishing project methodology, together with our industry, business process and technology knowledge. Thus, we will be able to bring you the best practices, technologies and business models and help you to take full advantage of Health Insurance and IT driven opportunities, and to anticipate and respond to new business challenges.





Our Mission

To provide a seamless extension of our client’s customer relationship management process by being a premier provider of customer acquisition, customer care and retention services.

To build strong client relationships and strategic partnerships through QUALITY PEOPLE, EXCELLENT SERVICE and SUPERIOR TECHNOLOGY resulting in an exceptional CRM product and outsourcing value.

To serve the market giants in establishing a lion-share in the market by wooing the customer, retaining them with a completive advantages and to seamlessly integrate with client business processes while maintaining stringent quality standards by redefining their horizons.




Board of Directors

  • Ms. Vesna Lukic

  • Mrs. Haleema Begum

  • Mr. Abdul Mateen Ahmed




Our Core Values

   Add value to customer's businesses.

   Keep commitments and meet deadlines at any cost.

   Exceed customer expectations on all key performance metrics.

   We are committed to maintaining a work environment that     encourages innovation, growth and fun.

We will remain prudent and be responsible for our     performance.

   We wish to build the ultimate human organization, with a     sense of loyalty and high integrity.




Working With Us

AMC is the premier public benefit organization creating personal leadership and life-long achievement. Headquartered on 4721 Avenue, Unit D Skokie, USA with regional offices nationwide, AMC offers diverse career paths in many fields, including merchandising, marketing, finance and technology.

Envision yourself engaged in meaningful work in a collaborative environment with open communication and mutual respect, where your ideas are valued and appreciated. Imagine yourself working to your full potential, making a positive contribution to a our business. At AMC that is precisely what we offer our employees.

AMC is committed to building a better future by facing the opportunities and challenges of today with innovation and determination. We take responsibility for our employees and their work environment.




Working Culture & Environment

AMC extends a professional work environment that encourages agility, teamwork, innovation and superior performance. You get to excel in an environment that nurtures your growth - giving you an opportunity to develop professionally while contributing to the growth of the organization. In short it spells freedom - to step beyond the defined frontiers.

The professional work environment is complemented by a sense of caring and belonging. AMC extends a safe, exciting and inclusive work environment that values the diversity of people and recognizes individual contributions. Each AMC employee is a valued member of a community that works together to achieve common goals.

We strongly value our differences in race, gender, age, religion, perspective and experience. We know how diversity enhances the way we do business, brings fresh ideas to our organization, and facilitates creative approaches to problem-solving. Diversity is a key aspect of the AMC work culture and a source of pride for our employees.

Given our culturally diverse society, we are committed to hiring professionals from a wide range of backgrounds. We believe it makes us stronger and more adaptable in today's global economy, and enables us to relate to the needs of our clients.




Confidentiality and privacy

We at AMC are sensitive to customer concerns and ensure absolute confidentiality and privacy of any information that is given to us. Customers can specify their preferred method of contact with us and we will not disclose their identity without their expressed or written consent.





 
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